BlackBerry seeks “strategic alternatives” – who is set to pounce?

On the 12th August 2013 the board of directors at BlackBerry announced they have formed a special committee to “explore strategic alternatives to enhance value and increase scale in order to accelerate BlackBerry 10 deployment. These alternatives could include, among others, possible joint ventures, strategic partnerships or alliances, a sale of the Company or other possible transactions” Two phrases stick out for me on this […]

When is “SIM free” not really SIM free

The Nokia Lumia 920 is a beautiful phone, I want one, I am a little bitter against Nokia because I have supported them personally and through my business since their switch to Windows Phone and I can’t have one because my contract is with Vodafone. However, this is not the reason for making this point. I think people have the right to be told a clear […]

A lesson in customer service – loyalty rewarded?

How do you reward your loyal customers? The really dedicated ones that have one of nearly all your products? The ones that want to trust you with their financial well being? Maybe you take them out for lunch on a glorious summers day, by the river, a beautiful bottle of wine and some fine food? Or maybe you choose something to get the adrenaline pumping, […]