When is “SIM free” not really SIM free

The Nokia Lumia 920 is a beautiful phone, I want one, I am a little bitter against Nokia because I have supported them personally and through my business since their switch to Windows Phone and I can’t have one because my contract is with Vodafone.

However, this is not the reason for making this point. I think people have the right to be told a clear message about whether a handset costing £500 is really SIM free or not.

In my hunt for a SIM free Lumia 920 I read reports online that Phones4U were offering a black version SIM free, and when I found this on their website, I did get a bit excited and nearly put in my credit card details.

Thankfully I double and triple checked.

Q. When is “SIM free” not really SIM free?

A. When the important information box says “Please be aware this handset will only work with Orange, T-Mobile & EE sim cards.

Now I am sure there is nothing untoward in what Phones4U have put on their page, I just felt it was a little unclear as to what you get for nearly £500. Two separate mentions of it being SIM free with just an important information statement to say otherwise is unclear to me.

And I don’t appear to be the only one.

Just be careful folks, SIM free means you can use it on any mobile network. The Nokia Lumia 920 is not SIM free through Phones4U.


This morning I recieved a response from Phones4U, which I thought was good, it is not their problem alone, Nokia need to hold there hands up to the mess they are making over the 920 launch, but they haven’t responded yet. Here is what the very nice Liz had to say.