How to soft reset your iPhone 8 or 8 Plus

The Apple iPhone is essentially a computer and like many computers, it needs a reboot from time to time. A soft reset forces a reboot and can help when your iPhone slows down or freezes by fully closing down all applications and starting them up again from scratch – this does not mean wiping off everything you have stored.

Astonishingly, soft resets can solve around 90% of iPhone issues and are particularly useful if your device is unresponsive or certain controls aren’t working as expected or if your applications are not responding or are ‘frozen’. For example:

– When the call or text function is not working properly
– When you are having trouble sending or receiving mail.
– When there’s problems with WiFi connectivity.
– When iPhone can’t be detected by iTunes.

The process for the latest Apple iPhone is slightly different.

To conduct a soft reset, follow the steps below:

Hard Reset iPhone 8 or iPhone 8 Plus

Step 1 :- Press the Volume Up button for a few seconds then quickly release it

Step 2 :- Now press and hold down the Volume Down button for a few seconds and quickly release

Step 3 :- Press and hold the Power button for a few seconds. Release the Power button once you see the Apple logo on the screen. Your soft reset process will start.

Step 4 :- Wait for a couple of seconds until your iPhone boots up completely and displays the Lock screen.

For help with support issues, please do not hesitate to contact your account manager on 01252 854352 or email