Three launches in-store sign language for customers

Working alongside Sign Solutions, Mobile network giant Three has launched free sign language interpretation in four of its stores nationwide for deaf customers. People who need the service will now be able to communicate with an interpreter via a video link on an iPad to enable them to communicate with staff in store.

“The existing online platform Three uses has already transformed the experience for many of its customer. We’re delighted to be continuing our work with Three, using technology to provide more inclusive service for all customer, both online and in store.” – Sign Solutions CEO Sean Nicholson

The interpreter will relay any of the customers questions to the member of staff who is serving them who will then be able to help with any purchase or enquiries instantly. The stores with interpreters being launched are located in Westfield, The Mall in Burnley, Capitol Shopping Centre in Cardiff and Church Street in Liverpool.