RPI Adjustments for Vodafone & O2 Small Businesses

Retail Price Index (RPI) price adjustments

The RPI is a widely recognised measure of the UK’s general level of inflation and is used by many industries as a guide on whether to adjust prices, and by how much. From the 1st April 2019, small businesses will be subject to a 2.7% price increase in line with the rate published by the Office for National Statistics this year. If you are on a consumer price plan, the increase will be in line with the Retail Price Index for consumer contracts published later this month, the details of which will be shared as soon as they are available.

We understand it’s never popular to see mid-contract price rises introduced. However, the UK continues to be one of the most competitive markets in the world and these changes will allow Vodafone and O2 to continue to invest in, and improve, their UK-wide network, to offer you the best quality of service possible.


How much will prices increase each year?

The actual adjustment is dictated by the RPI rate published by the Office of National Statistics in March (consumer contracts) and January (business plans) each year.

As an example, if the rate is 3.6%, prices would be affected as follows:

  • A customer paying £15 a month would see their plan increase by 54p a month from April
  • A customer paying £30 a month would see their plan increase by £1.08 a month from April

What if I have a discount?

RPI is applied to your monthly fee, before the discount is applied.

Getting in touch

If you have any questions regarding these changes, please do not hesitate to get in touch. You can email our team via sales@cmmtelecoms.co.uk or phone 01252 854352, we are always more than happy to help!