Voice solutions
Professional installation and advice
VoIP
VoIP is easily scaleable and can cut the monthly costs associated with multiple PSTN/ISDN lines, as a VoIP system requires just one line with an internet connection, eliminating unnecessary storage space and equipment costs.
Microsoft Teams Voice Calling
Using Teams for your external, as well as internal, communications will eliminate the need for a separate PBX system and all the costs that come with it. You'll also only have to manage one app, from one provider.
Fixed Line packages and billing
Do you struggle with poor broadband on site? Unlike cloud-based systems, Fixed Line does not rely on internet speeds for call quality, and offers reliable phone access even if your power goes out or is interrupted.
VoIP; cost-effective and scalable
We work with trusted VoIP partners to ensure we provide you with a reliable, flexible and feature-rich telephone system. We're here to help you get the most out of VoIP, so that you can boost productivity, enhance your customer experience and improve collaboration within your organisation, using a cost-effective solution.
Cost-cutting
capabilites
Why spend more than you have to?
VoIP eliminates the equipment and storage costs associated with traditional phone systems, reducing your overheads and making way for healthier profits.
We can provide and install an affordable new system with no upfront costs, while you take advantage of cheap licence fees, inclusive call bundles and inexpensive international calls.
Every business is unique, so why accept a generic solution? We'll base your quote on an audit of your current infrastructure
Support when you need it
You won't find a more committed support team. We pride ourselves on customer experience, and will be on hand to assist you with any issues you may have, on or off-site. Your VoIP system can be fully managed via an online portal, or we can manage this on your behalf - so you can get back to doing what you do best, while we do what we best.
Features
tailored to your needs
No matter how big or small your company is, the right Unified Communications solution can take your business communications to the next level, helping to improve collaboration, boost productivity, increase mobility and enhance the customer experience.
Our VoIP systems give you access to features you can easily control. We'll configure the system as per your requirements – which can be as basic or as complex as you want, so you'll only pay for features that add value to your operations.
Flexibility
We understand that dynamic businesses want flexibility; our VoIP systems can help you become more efficient by enabling adaptable work environments.
Devices
and access
If you're not sure which handset is best for your business, you're not alone. We can advise you on a wide range of handsets from a choice of manufacturers, so you can rest assured that you will receive the system that adds value to your communications.
We can also integrate your Customer Relationship Management (CRM) and account packages, so the minute your phone rings, you can quickly access the information you need to best serve your caller. And the happier your callers are, the better your business reputation will be.
How else can we help?
We provide complete convenience; with all the solutions you need from one provider, in one place with one account manager - who knows your business needs.
Office 365
Office 365 is cost-effective, subscription-based service providing email and file storage in the cloud. CMM can help you to transition your existing mail service and configure your devices and advise on best practice. There are various packages, which include hosted email, the latest Office programs, instant messaging and more.
Professional music on hold
Music on Hold can enhance your corporate image and provide a professional first impression to prospects. Your ‘On Hold’ time can be used for new revenue opportunities, from cross-marketing to advertising new services, or simply to reassure your customers that their call is valued.
Fixed Line
packages and billing
Fixed Line is a traditional telephone line, connected to the network by cables. Unlike VoIP, Fixed Line does not rely on internet speeds for call quality, and is therefore more ideal for businesses with poor broadband on site. Fixed Line will also offer phone access even if the power goes out or is interrupted.
We can provide packages and cost savings on BT line rental and calls and we'll review your account to make sure that you're paying the most competitive rates.
You'll be able to take advantage of a simple, seamless switch-over process, and comprehensive billing and reporting. Meanwhile, our support team will deal with any issues you may have.
What do our clients have to say?
"We require a telecoms supplier who can meet our demands both in the UK and Europe and we are very pleased to work with CMM, the young team are extremely knowledgeable and always provide a fast, efficient and first class service. I would have no hesitation in recommending CMM."
Paul De La Haye, Director
DJO Global
"We have been using CMM for quite a few years now and they have always provided us with excellent, personal customer service. They have always been helpful and informative, and are happy to research my requests if an answer is not immediately available, and I would happily recommend them to anyone."
Pete Rutland, Production Manager
Dramatico Entertainment Ltd
Offers you don't want to miss
Free VoIP System & Unlimited UK Calls
Free 60-day Voice Calling in Microsoft Teams Trial
Free resources for your business
With this free guide, you can discover 7 ways you can use VoIP to skyrocket your marketing efforts
Business start-up or self-employed? Here's the surprising ways VoIP will help you scale and ease one financial risk
Find out why ISDN is being phased out, what it's being replaced with, and what this will mean for your business
